Americans with Disabilities Act (ADA)

The Americans with Disabilities Act (ADA) guarantees equal opportunity in:

• Jobs
• Public transit
• State and local government services
• Telecommunications services

Get a detailed introduction to the ADA. Find out how it affects businesses and organizations and serves people with disabilities.

How to file a disability-related complaint or report abuse

If you have experienced discrimination because of your disability, you can file a complaint with the government. Use this chart to find the right agency and the process for filing your complaint.

If you or someone you know who is disabled has experienced abuse, report it to your state social services agency.

ADA rights for using service animals

In most cases, businesses, nonprofit organizations, and state and local governments that are open to the public must allow service animals. This includes businesses that have a no pets policy.

Learn about the ADA's rules for service animals, including:

• The definition of a service animal and how it differs from an emotional support animal (ADA only covers service animals)
• Where service animals are allowed to go
• Under what circumstances a service animal can be kept out or removed from a business or other facility